Información de envío

TRACKING MY ORDER

Upon receiving your shipping confirmation, please allow up to 24 – 48 hours for receipt of tracking information (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email or through our Tracking Page. Note that there will be no updates if your parcel is in transit. All orders will be shipped out from our warehouse in the Germany, Spain, USA, China (proximity principle).

▶Standard Shipping(10-25 days) ▶Fast Shipping(5-12 days)

SHIPPING INFORMATION

We offer free free shipping when you spend €29 and above in the following countries:

• United Kingdom & Europe Regions*
• Estados Unidos
• Australia
• Canadá
• México
• Malaysia
• Singapore
• Thailand
• Taiwán
• Bahrain
• Israel
• Kuwait
• United Arab Emirates
• Hong Kong SAR
• Macao SAR

*United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

We take up to 24 hours to process all orders. However, all cancellations should be made within 12 hours upon placing your order as stated in our refund-policy.

Orders have an estimated delivery timeframe within 5 – 10 business days for Express Shipping and 10 – 25 business days for Standard Shipping, upon dispatch, to all countries that we deliver to. All express orders will be shipped with Express. All Standard Shipping will be shipping with Direct Line shipping (passed to local postal provider upon arrival at destination country).

We deliver worldwide, with over 40+ countries, with the corresponding delivery timeframe as listed below:

Países	Tiempo de espera	Standard Shipping	fast Shipping （over €59）
Estados Unidos, Australia, Canadá,	1 día	12 – 25 days	8 – 12 days
United Kingdom, France, Germany(lo más rápido)	2 días	5-12 días	5-12 días
Otras regiones europeas*(velocidad normal)	3 días	12 – 25 days	8 – 15 days
Irlanda(velocidad normal)	3 días	12 – 25 days	8 – 20 days
Suiza Suecia	3 días	12 – 25 days	N / A
Noruega, Suiza, Nueva Zelanda(velocidad normal)	1 día	10 – 25 days	8 – 15 days
Malta, Macedonia, Gibraltar (muy lento)	1-3 días	15-30 días	10-20 días
Malasia, Singapur, Tailandia, Jordania, Líbano, Qatar, Arabia Saudita	1 día	10 – 30 days	5 – 10 days
Taiwán	3 días	10 – 25 days	5 – 10 days
Bahréin, Israel, Kuwait, Emiratos Árabes Unidos	1 día	10 – 25 days	5 – 10 days
RAE de Hong Kong, RAE de Macao	3 días	10 – 25 days	N / A
Indonesia, Japón, Filipinas, Corea del Sur	1 día	N / A	5 – 10 days

*Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Please note that express shipping rates vary based on weight of order & location for delivery. If you’d like to get an estimate for express shipping, please Contáctenos or email us at [email protected] for us to assist you with it.

Please note delivery times to recipient may be affected by the jurisdiction of individual customs clearances and regulations (though we wouldn’t wish this on anyone). For some countries thus, delivery times may be longer than our standard indicated delivery time frame.

If you can’t find your shipping country in this list, please Contáctenos or email us at [email protected] for us to assist you with it.

In the event the recipient is not available at the time of delivery, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

ADUANAS / DERECHOS

Si bien tomamos medidas activas para garantizar que su paquete esté libre de aduanas y aranceles al momento del envío y hemos cubierto todas las aduanas y aranceles disponibles desde el origen del envío, no podemos garantizar que su paquete estará libre de aduanas y aranceles como lo ha hecho Bottoms Lab. No hay control sobre estos cargos ya que varían de un país a otro.

PARCEL RETURNED TO SENDER (RTS)

In cases where parcels do get sent back to us due to the wrong delivery address or you weren’t able to receive the parcel, there will be a reshipping fee of $10.00. If you choose to opt for a refund instead, there will be a restocking fee of $10.00.